Privacy policy
Last updated: February 4, 2026
Fandiem Relics (“Relics,” “we,” “us,” or “our”) operates this website and online marketplace, including all related information, content, features, tools, products, and services, to provide customers with a curated auction and Buy Now shopping experience (the “Services”). Relics is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase, bid, or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. It does not include information that has been anonymized or de-identified.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
- Contact Details: Name, billing address, shipping address, phone number, and email address.
- Financial Information: Credit card, debit card, bank account details, payment method information, transaction confirmations, and related payment data (processed by third-party payment processors).
- Account Information: Username, password, security information, preferences, and settings.
- Transaction Information: Items viewed, bid on, added to cart or wishlist, purchased, returned, exchanged, canceled, and related transaction history.
- Communications: Information included in communications with us, including customer support inquiries, feedback, and reviews.
- Device Information: Device type, browser type, operating system, IP address, and other unique identifiers.
- Usage Information: Information about how and when you interact with or navigate the Services.
2. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you create an account, place a bid, make a purchase, communicate with us, or otherwise provide information.
- Automatically through the Services, including through cookies and similar technologies.
- From service providers that help operate the Services, such as payment processors, analytics providers, and hosting partners.
- From partners or third parties involved in fulfillment, authentication, logistics, marketing, or fraud prevention.
3. How We Use Your Personal Information
We may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
To operate the Relics marketplace, process bids and purchases, fulfill orders, arrange shipping and authentication, manage accounts, process returns or exchanges, remember preferences, recommend items, and improve the Services.
Marketing and Advertising
To send marketing and promotional communications by email, text message, or postal mail, and to display advertisements on the Services or other websites based on your interactions, purchases, or interests, where permitted by law.
Security and Fraud Prevention
To authenticate accounts, secure transactions, detect and prevent fraud or abuse, investigate suspicious activity, and protect the integrity of the Services.
Communicating with You
To provide customer support, respond to inquiries, send transactional messages, and maintain our business relationship.
Legal and Compliance Purposes
To comply with applicable laws, regulations, legal processes, and to enforce our Terms of Service and other policies.
4. How We Disclose Personal Information
We may disclose personal information in the following circumstances:
- With Shopify and service providers that perform services on our behalf, including payment processing, hosting, analytics, customer support, cloud storage, authentication, fulfillment, and shipping.
- With business and marketing partners to provide advertising and marketing services. These partners process information in accordance with their own privacy policies.
- At your direction or with your consent, such as to ship products or integrate third-party services.
- With affiliates or within our corporate group.
- In connection with a business transaction, such as a merger, acquisition, financing, or sale of assets.
- For legal and safety reasons, including compliance with law, responding to lawful requests, or protecting rights, property, or safety.
Relics does not sell personal information for monetary consideration.
5. Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve Shopify-powered services. Information submitted through the Services may be shared with Shopify and third parties located in other countries.
Relics may use certain Shopify enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. In these cases, Shopify acts as an independent data controller for such processing. To learn more, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate the Services, analyze usage, prevent fraud, personalize content, and support advertising. You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
7. Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. Your interactions with third-party services are governed by their own privacy policies.
8. Children’s Data
The Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children under 16. We do not knowingly sell or share personal information of minors under 16.
9. Security and Retention
We use reasonable safeguards to protect personal information; however, no system is completely secure. Retention periods depend on the purpose of collection, legal obligations, dispute resolution needs, and enforcement requirements.
10. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access or know what personal information we hold about you
- Request deletion of personal information
- Correct inaccurate personal information
- Request data portability
- Opt out of the sale or sharing of personal information for targeted advertising
- Manage marketing communications
We honor Global Privacy Control (GPC) signals where required by law. Other “Do Not Track” signals may not be recognized.
We may need to verify your identity before processing requests. You may designate an authorized agent to act on your behalf as permitted by law.
11. European Economic Area, United Kingdom & Switzerland (GDPR)
Where applicable, we process personal data based on contract performance, legitimate interests, legal obligations, and consent. International transfers rely on recognized safeguards such as Standard Contractual Clauses.
12. International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence, including in the United States.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last updated” date.
14. Contact Us
If you have questions or wish to exercise your rights, contact us at:
Fandiem Relics
Email: relics@fandiem.com
Address: 16 Railroad Place #1081, Westport, CT 06880, United States